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Profile picture of Ritesh Mistry
Profile picture of Ritesh Mistry

Ritesh Mistry

Role: eCommerce Strategy and Customer Experience Specialist

Industry: eCommerce Consulting

Accomplishments in my industry

  • Led eCommerce consulting & migrations at MRE Digital Consulting LTD
  • Drove customer success at BigCommerce with technical account management
  • Enhanced CRM revenue with customer data insights at Ometria

About me

With a solid background in strategic implementation of eCommerce platforms, my focus has been on optimizing customer experiences to boost online sales. Leveraging best practices in retail CRM, I guide businesses through the competitive landscape of eCommerce, ensuring they stay ahead of market trends.

My expertise extends to integrating SaaS eCommerce solutions, which has been instrumental in my role leading eCommerce consulting and migrations at MRE Digital Consulting LTD. At BigCommerce, I drove customer success through technical account management, and at Ometria, I enhanced CRM revenue by harnessing customer data insights.

Languages

  • English: native

My time zone

  • Greenwich Mean Time (London)

Frequently asked questions

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GoReply is a platform designed for businesses focusing on Corporate Social Responsibility (CSR) and Environmental, Social, and Governance (ESG) reporting. It enables employees to engage in skill-based, paid volunteering, with the proceeds directed towards charity.

This not only facilitates the organization of meaningful volunteer work that leverages employees' professional skills but also enhances the social impact of a company's CSR initiatives.

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