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Profile picture of Charles J Costa
Profile picture of Charles J Costa

Charles J Costa

Role: Founder, Costa Consulting Group

Industry: Financial Services & Technology

Accomplishments in my industry

  • Developed content strategy for Airbnb's host signup landing page, increasing registrations.
  • Managed editorial process for TEDxSanFrancisco, contributing to a sold-out event.
  • Guided eBay through global seller migration to managed payments, enhancing customer experience.

About me

With a strong background in content strategy and a focus on financial services, my work has been pivotal in guiding companies like eBay through significant transitions, such as the global seller migration to managed payments. This effort not only earned multiple awards but also significantly enhanced the customer experience. My approach to regulatory compliance communication ensures that complex legal requirements are translated into clear, actionable content for users.

My expertise extends to developing successful go-to-market content strategies and producing engaging content for events. At Airbnb, I crafted a content strategy that streamlined the host signup process, leading to increased registrations. As a Senior Content Producer for TEDxSanFrancisco, my management of the editorial process was instrumental in selling out the event, showcasing my ability to connect with audiences and drive results through effective email marketing campaigns.

Languages

  • English: native

My time zone

  • Pacific Time (Los Angeles)

Frequently asked questions

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This not only facilitates the organization of meaningful volunteer work that leverages employees' professional skills but also enhances the social impact of a company's CSR initiatives.

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